Updated: Jun 25, 2022
Uncommon Yarrow has been open since July 2, 2020 by appointment only. Being open in the midst of an ongoing pandemic requires new policies and protocols. It is my goal to reduce the risk of getting touch therapy, but there is still a risk. Currently (as of this update: June 25, 2022) we are still experiencing infections in Multnomah County; and, as of March 12, the indoor mask mandate was lifted in Oregon. I will still be masked during all appointments. I am fully vaccinated and received my booster in December 2021. I will continue to try and reduce the risk to the best of my ability. Masking is entirely optional for you as a client.
I will maintain a 45-60 minute gap in between appointments so that I will have adequate time for a thorough cleaning and also allow the room to fully air out. There is an air filter in the treatment room as well as one downstairs.
Online booking is open and appointments are booking out 8-12 weeks. Occasionally I can also book individually so if you do not see an appointment time you would like please email me. That being said, with appointments booking out well in advance, if you know you would like to come in regularly, I encourage booking out by at least two appointments to ensure you have the spot you want on the schedule. Cancellations and rescheduling also happen so spots will sometimes pop up on the schedule that were not there previously. If you wish to be added to my cancellation list email me.
Here is what to expect for your appointment:
If you are a new client, you will receive an intake form via email or you can access both intake forms on the Bookings Page of the website. This needs to be completed prior to your appointment time.
The day before your scheduled appointment, included in your reminder email, will be a link to a Covid-19 screening form Covid-19 Health Form | Uncommon Yarrow to make sure your appointment will move forward. I need the responses to these questions by the morning of your scheduled appointment. Please respond as honestly and fully as you can. (These questions will include):
Have you had a fever?
Have you had a new or worsening cough?
Have you had shortness of breath?
Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?
Are you experiencing any nausea, diarrhea, loss of smell or taste?
Have you been sick in the last 2 weeks?
If you know you will be traveling on a plane please book your appointment for at least 7-10 days after your air travel. If you know you are going to be traveling and your appointment is scheduled less than 7-10 days from time of air travel please email me to check in about your appointment.
You will wait outside or in your car until I come downstairs to let you in. Text me when you arrive and I will text you when I am ready for you to come to the door and then I will let you inside.
All shoes will be taken off downstairs before entering the main studio space.
You will no longer be required to wear a mask in the studio. I will continue to wear a mask during all treatments. If continuing to wear a mask in the main area, clients may remove their mask once in the treatment space. If you do not have a mask and would like one, I will have one available for you.
If you have any Covid-19 symptoms (or if I have any Covid-19 symptoms) we will reschedule your appointment and there will be no cancellation fee.
If you have any cold or flu symptoms we will reschedule your appointment and there will be no cancellation fee. YOU SHOULD ONLY COME IN FOR YOUR APPOINTMENT IF YOU ARE FEELING SYMPTOM FREE OF ANY AND ALL INFECTIOUS ILLNESS(ES).
There will also be hand sanitizer available for you throughout the space as well as soap in the bathrooms.
I ask that you bring your own water to your appointment.
Unfortunately, I will not be able to spend as much time after appointments with you as I usually do because of the additional cleaning and amount of work necessary to keep the space as safe as possible. If you need additional time for questions and product purchasing please let me know when you schedule so that I can allot enough time for you.
I have added several air filtration units to the space.
All cancellation fees are waived if you are sick and call me ahead of time. If there is a no call, no show, I will have to charge you for your appointment.
Please note that the regular cancellation window is 48 hours prior to your appointment. If you cancel with less than 24 hours notice you will be charged for your appointment.
You can pay in three ways: online when booking, in person after your appointment, or I can send you an invoice after your appointment. All work well.
Finally, I am no longer doing porch drop delivery. I will have product pick-up in studio. If you wish to pick up products at the studio (and if you're local I encourage it!) I will email you to pick a time during my office hours or in between appointments. For the foreseeable future, I will no longer have keyless entry. Feel free to email me if you have any product questions.
If you have any questions about anything at all please email me. I will be sending more emails than usual after your appointment is booked to make sure we are confirmed and all policies are up to date.
I know this is a lot! I am really looking forward to seeing you all and making it as safe and therapeutic as possible. Your safety, my safety, and the safety of our community are top of my mind. Covid-19 is still an ongoing issue and new information continues to come out. I want you to feel comfortable coming in and I completely understand if you are not ready. Thank you for reading this all the way through and continue to reach out with any questions, concerns, or just to say hi.